1. MSB Registration
The HoyaPay platform is operated by Better-Pro Limited (US FinCEN MSB) and Better-Pro Enterprises Limited (Canada FINTRAC MSB). HoyaPay is not a bank or a licensed financial institution. Relevant registration information can be verified through each regulator's public lookup mechanism, or provided by HoyaPay upon request for partnership or compliance review purposes.
2. KYC / AML
Identity verification (KYC) is required before using certain platform services. Our identity verification partner is Sumsub, which performs identification and risk assessment in accordance with international Anti-Money Laundering (AML) standards.
3. Transaction Monitoring
For compliance and risk control purposes, certain transactions may be reviewed, delayed, restricted, or declined. Reviews may be triggered automatically by systems or escalated to manual review.
4. Sanctions Screening
All users and transactions may be screened against applicable sanctions lists, including but not limited to OFAC, UN, EU, HMT, and other lists as required by jurisdiction. Where a match is identified, HoyaPay will act in accordance with applicable law.
5. Custody & Infrastructure
Digital asset wallet infrastructure is provided by Fireblocks, using MPC (Multi-Party Computation) key management. Blockchain risk monitoring may use Chainalysis or comparable industry-grade services.
6. Third-Party Services
HoyaPay provides financial technology services and works with regulated partners. Some account or payment services may be executed through third-party providers.
7. Contact Compliance
For compliance inquiries or reports, please contact [email protected] with 'Compliance' in the subject line.